Policies
Delivery / Shipping
You will be notified if an item is out of stock.
Salamander Bikinis & Shop offers Worldwide International Shipping & US Domestic shipping.
We ship with USPS standard shipping and USPS Priority Mail International. There will be a small handling charge on all orders.
If you are interested in a faster shipping option, please email our customer service at alena@shop-salamander.com and we can accommodate the request for an additional fee.
All International and domestic orders will be processed within 2-3 business days. All orders are processed Monday-Friday 9AM - 5PM and 9AM - 1PM on Saturday (excluding holidays).
As a new small business swimwear company we're still working on ways to provide reliable, efficient, and affordable shipping methods. Hopefully, one day we can provide free shipping. We're grateful sincerely for supporting us from the beginning.
However, Salamander Bikinis & Shop is happy to provide free delivery in New York City. Your package will arrive with a courier the same day.
Returns / Refunds
Salamander Bikinis & Shop wants you to be 100 % happy with your swimwear purchase. If for any reason you are dissatisfied, we will assist you with a prompt refund or exchange. Exchanges and refunds must be returned within 30 days of receipt of merchandise with the exception of sale items - these items are final sale. Exchanges are offered on full priced items. Sale items can only be exchanged, no refunds. Salamander Bikinis & Shop require merchandise be returned in its original packing, unworn, all tags must be attached, hygienic label must not be removed. There will be no returns allowed on lingerie bottoms as well. NO EXCEPTIONS. Health regulations stipulate that clothing that is soiled, worn, damaged or laundered cannot be taken back. Kindly try on all swim bottoms over your own undergarments. As swimwear is both intimate and delicate by nature, we offer no warranty once the tags are removed.
Refunds on full priced items will be credited to the original payment method that was used to make the purchase minus the shipping fees.
Please contact us for return shipping label to be emailed to you. Salamander Bikinis & Shop reserves the right to refuse the return/exchange of any merchandise that does not meet the above requirements. By committing to your purchase you therefore agree to the above terms and conditions.
Please send returns and exchanges to:
SALAMANDER BIKINI SHOP : 3004 14th street, 1st. floor, LIC NY 11102
Pricing
While we try to ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of the merchandise you have ordered, we will give you the options of reconfirming your order at the correct price or canceling it. If we are unable to contact you, we will treat the order as canceled.
Errors / Inaccuracies
Our goal is to provide complete, accurate and current information on our site. Unfortunately, it is not possible to ensure that any website is completely free of human or technological errors. This website may contain typographical mistakes, inaccuracies or omissions. some relating to price, availability and product information. We reserve the right to correct any errors, inaccuracies or ommisions including after an order has been submitted and to change or update info at any time without prior notice.
Privacy
We respect your privacy. Any and all information collected on this site will be kept strictly confidential and will not be sold, disclosed to third parties or reused without your permission. Any information you give to us will be held with care and will not be used in ways that you have not consented to.